privacy policy

Information We Collect

Because this is a static informational website, the data we collect is limited:

• Information You Provide Voluntarily: We collect information when you contact us via email or contact forms (e.g., your name, business email address, company name, and the content of your message).
  - Note: Please do not submit Protected Health Information (PHI) or sensitive patient data through our public contact forms.
• Automated Information & Analytics: When you visit our site, we and our third-party service providers (Google Analytics) automatically collect technical data. This includes your IP address, browser type, operating system, referring URLs, and information about how you interact with our pages.

How We Use Your Information

We use the limited data we collect for the following business purposes:

• Communication: To respond to your inquiries or schedule demos regarding our analytics services.
• Website Improvement: To analyze visitor traffic and usage trends (via Google Analytics) so we can optimize our user experience and content.
• Security: To detect and prevent fraud or security breaches on our website.

We do not sell your personal information.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you voluntarily submit a contact form or accept analytics cookies via our cookie banner.
• Legitimate Interest: To maintain the security and operational integrity of our website.

How We Protect Your Information

We implement industry-standard technical and organizational security measures to protect the data submitted through our website. However, please note that no method of transmission over the Internet is 100% secure.

‍Note: Our internal analytics platforms for clinical data utilize separate, air-gapped, or encrypted environments distinct from this public website.

Data Sharing and Disclosure

We do not sell your personal data. We may share your website usage data with:

• Analytics Providers: We use Google Analytics to help us understand how our website is used. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.
• Service Providers: Third-party vendors who assist with website hosting and email delivery.
• Legal Requirements: If required by law, regulation, or legal process to protect the rights and safety of TimeTrace Labs Ltd.

International Data Transfers

Our analytics providers (Google) may process data on servers located outside of your country of residence (including the United States). We rely on standard contractual clauses or relevant adequacy decisions to ensure your data remains protected during these transfers.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent for marketing communications.

To exercise these rights, please contact us at hello@timetracelabs.com.

Cookies and Tracking Technologies

We use cookies to enhance your experience:

• Essential Cookies: Necessary for the website to function.
• Analytics Cookies (Google Analytics): These allow us to recognize and count the number of visitors and see how visitors move around our website.
  - Opt-Out: You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.

Links to Other Websites

Our website may contain links to third-party websites (e.g., LinkedIn, industry partners). We are not responsible for the privacy practices or content of those external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will indicate when the latest revisions were made.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@timetracelabs.com
• Company: TimeTrace Labs Ltd